How to measure digital maturity? (guide for non-IT organisations)

In today’s digital age, businesses across all sectors are being challenged to embrace technological innovation. This is where the concept of ‘digital maturity’ comes in. But what does it mean, and what can IT organisations do to help non-IT businesses understand and increase their level of ‘digital maturity’? 

1. What is digital maturity?

Digital maturity is more than having the latest technology. It is about an organisation’s ability to integrate and use these tools to serve its business objectives.

2. Why understand digital maturity?

The more digital knowledge you have, the more effective you can be in identifying gaps, prioritising IT investments and aligning digital strategy with business objectives.

3. Digital maturity components

Technology: Adoption and adaptability to new tech solutions. 

– People: Team’s capacity to work and innovate using digital tools. 

Processes: Efficiency and adaptability of internal processes in a digital context. 

– Strategy: Digital objectives alignment with overarching business goals.

4. How can an IT company assist?

Companies specializing in software development and digital transformation implementation can: 

Conduct a digital audit to pinpoint the current maturity level. 

Suggest software solutions tailored to specific business needs. 

Provide training and support for non-IT teams in efficiently adopting and using technology. 

Offer strategic counsel in synchronizing digital goals with business objectives. 

5. Steps to become digitally mature

– Diagnose: Assess your current position and identify opportunities for growth.
– Plan: Define goals and allocate resources.
– Execute: Adapt technology and streamline processes with the help of an IT partner.
– Monitor: Regularly evaluate progress and adapt to changing market requirements. 

Digital maturity is no longer a luxury, but a business requirement. Partnering with the right IT ally allows non-IT businesses to excel in digital, improve operations and deliver added value to customers. Ultimately, whichever industry you are in, digital maturity is key to thriving in the digital age. 

  

 — Adrian Savciuc 

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